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At The Indoor Collection, your privacy is important to us. We are committed to protecting your personal information and ensuring that your shopping experience with us is safe, secure, and trustworthy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
When you shop with us or use our services, we may collect the following information:
Personal details: name, email address, phone number, billing and shipping address.
Payment information: processed securely through our trusted payment gateway partners. We do not store full credit/debit card details on our servers.
Order history: details of the products you purchase, such as curtains, cushions, and other home furnishing items.
Browsing information: IP address, device details, and cookies to improve your shopping experience.
2. How We Use Your Information
We use your information to:
Process and deliver your orders quickly and safely.
Communicate with you about your purchases, shipping updates, and returns.
Provide customer support and resolve any issues.
Share special offers, discounts, or new product launches (only if you consent to receive them).
Improve our website, services, and product offerings.
Comply with applicable legal requirements.
3. Sharing of Information
We never sell your personal information. However, we may share it with:
Delivery and courier partners: to ensure timely delivery of your orders.
Payment processors: for secure transaction handling.
IT and service providers: who help us maintain our website and systems.
Legal authorities: if required to comply with law or protect our rights.
4. Data Security
We take your privacy seriously. Your personal data is protected using encryption, secure servers, and restricted employee access. While we take all necessary steps to secure your information, please note that no online platform can guarantee 100% security.
5. Your Rights
You have the right to:
Access and update your personal information.
Request deletion of your data (except where legally required to retain it).
Opt out of receiving marketing emails at any time.
Contact us if you believe your data has been misused.
6. Third-Party Links
Our website may include links to third-party websites (such as courier tracking portals). We are not responsible for the privacy policies of those websites.
7. Updates to This Policy We may update this Privacy Policy from time to time. The updated version will be effective at the time it is posted on our website. Please review the policy periodically .